By placing an order with our plant shop, you agree to the following terms and conditions. These terms apply to all purchases made in-store, online, or via any other sales channel we offer.
All plants are sold subject to availability. We reserve the right to substitute a product of equal or greater value if the item you ordered is unavailable. We strive to provide healthy, high-quality plants, but variations in size, color, and condition are natural and should be expected. Plant images on our website or promotional materials are for reference only.
Payment must be made in full at the time of purchase unless otherwise agreed upon in writing. We accept major credit cards, debit cards, and other forms of payment as specified at checkout. Prices are subject to change without notice. All prices listed include applicable taxes unless stated otherwise.
Orders may be canceled within a limited time after placement. If your order has already been processed or shipped, cancellation may not be possible. Please contact us immediately if you wish to make changes or cancel your order.
We offer local delivery and shipping services, subject to location and availability. Delivery fees are calculated at checkout. It is the customer’s responsibility to provide accurate shipping information and ensure someone is available to receive the delivery. We are not liable for damage resulting from missed deliveries, weather conditions, or improper handling after delivery.
Returns or exchanges are accepted only under certain conditions. Living plants cannot be returned once delivered or picked up unless there is a verifiable issue with plant health upon receipt. Any concerns must be reported within 24 hours of receiving the plant, accompanied by photographic evidence. For non-living items such as pots or accessories, returns may be accepted within 7 days, provided items are unused and in original packaging.
We are not responsible for plant health or growth after purchase, as care conditions vary widely and are outside of our control. We provide care instructions, but results may vary depending on environment, maintenance, and other factors.
All content on our website, including images, logos, and descriptions, is the property of our shop and may not be used or reproduced without written permission. We reserve the right to refuse service to anyone for any reason.
These terms are subject to change without notice. Continued use of our services implies acceptance of the current version of these terms.